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Who We Are

ContactFamily is a social enterprise - dedicated to helping people who need to communicate with someone they don’t have a relationship with. We are supported by the Scottish Government.

ContactFamily is a team of communication experts who are trained to communicate for you via messages when things get difficult.

As experts in communication, we know how to neutralise and balance tricky situations but more than that, we have all been where you are now. Every single team member has been through a difficult stage where communication felt impossible. We offer help but more than that we can empathise with how difficult it is.

We work with Barnardos as well as many solicitors’ firms in Scotland. Let us help when things feel too intense. Our team has been leading the communication industry for decades and now we are here to help you.

The team knows how to handle your case with sensitivity and integrity. We know what you are going through and we really are here to help.

All communication is private and confidential.

1. The service costs £100 for three months’ worth of messages and calendar use. It’s cheaper than sending endless solicitors’ letters to micro-manage your arrangements.

2. Or if you only need it for a month or two, you can pay month to month for £40 each month.

3. You will need to set up a paypal account - and once you register, you will be contacted and prompted in the usual way for payment.

4. The service is free if you are referred to us via a partnered organisation like Barnardos. Please just register in the usual way; and you will not be charged.

5. For Calendar Only clients, please register Calendar Only; and follow the prompts via the Calendar Only button in the menu bar on the home page. If you are a Calendar Only client; your fee is £15 per month and you will be given access to the Co-Parenting tool once you register.
Why Contactfamily?

We can help you to communicate with someone you don’t want to have any direct contact with.   We take away any grief or contention from unwanted texts or emails.

Once the email service is in place, we filter out any unpleasant messages - leaving just the functional arrangements in place.

We also keep communications flowing back and forth by acting as the ‘messenger’ and gently nudging the other parent if they are taking too long to reply.

Let us handle this for you.
Connect With Us
Our Valued Partners
Our Mission Statement:
Helping families stay connected
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All Rights Reserved.